Privacy Policy
Last updated: 18th August 2025
1. Introduction
Welcome to Alpin! This Privacy Policy describes how Alpin ("we," "us," or "our") collects, uses, stores, and protects your information when you use our mobile application and related services ("Services"). By using Alpin, you agree to the collection and use of your information as described in this policy.
2. Information We Collect
Personal Information:
Your Alpin account address and transactions may be recorded on a public blockchain, visible to the public.
We collect personal information such as your name, email, and bank account information for on and off-ramp services.
Technical Information:
We collect technical information related to API usage, including your device's IP address, operating system version, app configuration, usage statistics, and timestamps of app usage. These logs are retained for a limited period for diagnostic and security purposes.
3. How We Use Your Information
We process your information for the following purposes:
To provide and improve our Services
To communicate with you, including sending necessary service updates and notifications
For security monitoring, fraud prevention, and investigation
To comply with legal obligations
To analyse usage trends and enhance the user experience of our app
4. Sharing Your Information
We may share technical information related to API usage with specific third parties for analytics and security purposes.
We do not sell your personal information to third parties for marketing purposes.
We share your personal information with our partner Bridge, which provides you with on and offramp services. Their own terms and privacy policy govern your relationship with Bridge.
5. Data Security
We implement appropriate technical and organisational measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.
6. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information. You can contact us at legal@alpinrail.xyz to exercise these rights.
7. Children’s Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from individuals under the age of 18. If we become aware of such data being collected inadvertently, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the updated policy on our website or app.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at legal@alpinrail.xyz.